International Ambassador

Job Description:

Hiring Requirements:
Ability to speak read and write English, Spanish, German and French. Additional language mix must be one of the following: Italian, Portuguese, Chinese or Japanese.  A language proficiency test may be required.
Customer service experience utilizing multi-languages in a hospitality industry preferred.

Proven customer service multi-lingual skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively.
Ability to communicate tactfully with guests, department heads and shipboard employees to resolve problems and negotiate resolutions.